E-commerce and online transactions have come a long way in recent years, and pressure to bring businesses to these platforms is greater than ever. If you want to start venturing in online selling, it’s best to know the 10 most notable online sales practices in 2020.
- Develop your e-commerce strategy
Don’t go to battle unprepared! Research. Research. And research. As the online market became bigger, the competition has also grown. All the more reason to plan well, practical, and smart. You’ve been blessed to be in times that tons of resources are accessible and free, utilize these. Go online and search strategies that worked and also those that did not work for businesses similar to yours. Learning from these will definitely direct you to a profitable lane.
- Know your target audience
Peter F. Drucker, a well-known management consultant and author once said, “The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.”
Who are you selling your products to? What online applications do they usually use? What time are they mostly online? Which is the most convenient mode of payment for them? You would have to identify your prospective clients in as much depth as possible if you want to excel in the growth of your online store.
- Pick the right software and platform for your business
There are tons of online platforms out there now. So better list out qualities of an ideal platform for you and determine which ones are close to perfect for your brand, business, and target market. It’s key to choose the one that is most suitable for your business.
Teetalk.ph makes that more manageable for you with no upfront costs and no inventory to start selling.
- Establish an effective customer service
This is not about friendly people on the phone. It is about putting the customer’s interests first with everything the company does – from items in the website and shipment. If you want to sell custom products with dedicated support, Teetalk.ph can answer that for you through our 24/7customer service.
- Make your store visible
Visibility online helps with the credibility of the company or how a business is viewed in the marketplace. This means leveraging your customer demographics and seeing what works best.
- Enable an impression with shipment
You will boost your website’s conversion rate and promote sales opportunities if your delivery strategy is right. Here at Teetalk, we are responsible for the order process and shipment to the customer directly.
- Build a trustworthy brand online
Since transactions and communication is done online, building trust with your customers has become more challenging. Try to make your online store look and act the part by posting great customer feedback, delivering your promises, and checking that all documentation on the web is truthful.
- Partner with other shops
Make your good reputation obvious by showing other businesses working with you. This makes your brand grow as you can possibly attract and gain trust of their customers to your shop too. Get as many quality partners as you can.
9. Promote on social media
Social media advertising is a strong way to communicate creatively with many potential customers, especially if your market is mostly Millennials or Gen Zs. Why not try participating in trends? Use relevant hashtags? Or come up with your own giveaway promos!
- Offer Incentives
The best things in life are free! So why not give some freebies? One way to do that is by giving your customers freebies such as wooden keychains with your brand logo printed on it. Teetalk.ph can take care of that for you.